GET THE FACTS BEFORE YOU PAY

Frequently asked questions

The screen

What is TVBID?

One advertising spot, one homepage video. Each valid paid broadcast replaces the previous one.

Do I need an account?

No. Uploading and buying use a protected guest session in your browser. Billing details are needed only for your purchase.

What does the first video cost?

The broadcast price starts at €5. Checkout shows the exact total, including any applicable stamp duty.

How does the price go up?

Each valid paid broadcast adds €5 to the spot price. Uploading a file alone does not change the price.

How long does my video stay?

Until the next valid broadcast. There is no minimum airtime: someone else may buy immediately after you.

Does my video keep playing?

Yes, it loops. Browser autoplay restrictions may require the viewer to press Play.

Does sound start automatically?

No. Videos start muted. Viewers can turn sound on using the audio control.

Can I link to my website?

Yes. Your HTTPS link appears beside the video. The destination must be lawful and consistent with the advertisement.

Can I buy just a link?

No. A broadcast requires an approved advertising video.

Are views or sales guaranteed?

No. The counters report measured activity. They do not promise an audience, leads, sales or financial returns.

Video and AI review

What can I upload?

Advertising videos for which you hold all necessary rights, including music, images, brands and permissions from people shown.

Which format do you accept?

H.264 video in an MP4 file, at least 720p and 24 frames per second. Duration: 3–60 seconds. Maximum file size: 50 MB.

Can I use portrait video?

Yes. The player preserves the aspect ratio, so margins may appear to fit the screen.

How does OpenAI review work?

Before payment, the system checks the file, frames sampled throughout the video and, when present, an audio transcript. It evaluates advertising purpose, consistency, quality and prohibited content. Official source

Does AI approval certify that my video is lawful?

No. It is a preliminary automated assessment and can make mistakes. You remain responsible for rights and advertising accuracy. Reporting and review are available.

Do I pay for a declined video?

No. A declined video cannot proceed to payment. The upload page shows the reason.

What counts as high quality?

The file must be HD and decode correctly. The automated review looks for clear images, readable text, consistent editing and an understandable advertising message.

Can I use AI-generated images?

Yes, if you have the necessary rights, follow applicable rules and do not present illustrative images as real people, premises or results.

Can I use a famous song?

Only with the rights needed for this commercial publication. A licence for one social platform does not automatically permit use on TVBID.

Which content is excluded?

Illegal, rights-infringing, sexually explicit, violent, discriminatory, fraudulent or misleading content. Political advertising, tobacco, gambling and financial investment promotions are also excluded.

Can minors appear in a video?

The buyer must be an adult. Depicting minors requires the applicable rights and permissions and must be appropriate. Avoid identifying information and sensitive content.

What happens to the previous video?

After replacement, it is removed from broadcast and deleted from operational storage. Only records needed for accounting, checks and rights management are retained.

Why is the new video stored temporarily?

The file must be checked before it replaces the current broadcast. This is not a public archive. Incomplete or unpurchased uploads are deleted within 24 hours.

Can I challenge a rejection?

Email info@avsof.com with the upload reference and reasons for review. Do not send passwords, card details or other secrets.

Payments

Can I buy as an individual?

Yes, for country and buyer combinations supported by the fiscal profile. Unsupported cases are blocked before payment.

Can my business buy a spot?

Yes. Select Business or professional and enter the billing details. Checkout checks whether the fiscal document can be issued before payment opens.

Is this a subscription?

No. Each broadcast is a single purchase. There are no automatic renewals.

When do I see the full price?

After completing billing details and selecting Check total. The summary shows the broadcast price, any stamp duty and the total before Pay.

Why do you need billing details without an account?

They are needed to process the order and fiscal document. They do not create a public account or authorize promotional messages.

Does returning from payment mean I am live?

No. The result page reads the server status. Your video is on air only once publication is confirmed.

What if two people try to pay together?

Only one purchase can be in progress per TV. Other buyers receive a message and can try again at the updated price.

Is a card authorization already a charge?

Not necessarily. Payment may be authorized before final confirmation. If it cannot be completed, the authorization is cancelled or expires under the card network’s rules. Official source

Will I receive a fiscal document?

AVSOF Fiscal handles the document. A courtesy copy is emailed to the address supplied. Italian transactions follow applicable electronic invoicing requirements.

Can I pay from another country?

Checkout evaluates country, buyer type and tax identifier. Payment is not accepted for a combination the fiscal service cannot handle.

Do consumers have a right of withdrawal?

Distance-contract consumer rules apply. Requesting immediate performance is a separate choice. Loss of withdrawal rights requires the legal conditions, including full performance where applicable. Official source

How do I request a refund?

Email info@avsof.com with your order reference and reason. Non-performance, errors, applicable withdrawal rights and mandatory protections are assessed. Short airtime that was clearly disclosed does not automatically qualify for a refund.

Resets

How often does the price reset?

Three times a year, on dates selected from Italian calendar occasions and Black Friday. The calendar is saved on the server and is not redrawn on each visit.

When is the next date revealed?

The homepage reveals the next date and occasion only during the final three days before the reset.

What time does the reset happen?

At 00:00 on the announced date in Europe/Rome. Standard and daylight saving time are handled automatically.

Does a reset remove my video?

No. The next spot returns to €5. The current video stays until another valid purchase.

Can the price change while I am paying?

The accepted amount is never secretly increased. If the price or reset period changes before confirmation, the purchase may be cancelled and must be repeated with a fresh summary.

Social sharing

Is sharing required?

Yes, on at least one supported channel. Before payment, share an invitation. After your video goes live, you can share the on-air announcement.

Do I give you my social passwords?

No. Buttons open the social platform using your existing account. TVBID does not collect social passwords or cookies.

Does the button publish automatically?

No. You review and confirm the post on the social platform. Opening a sharing dialog is not proof of publication.

How do I confirm sharing?

Enter the post link and declare that you published it from your account. This is your declaration, distinct from API verification.

Can I use Facebook?

The button opens optional sharing. Use another supported channel to meet the checkout requirement until Meta’s conditions for this specific flow have been verified.

How do I share on Instagram?

Copy the suggested message, open Instagram and create a post or Reel in your account. Then enter its public post link.

Can the message be in English?

Yes. Choose Italiano or English. The initial choice follows your browser language; TVBID does not read your social account language.

Numbers and privacy

What does sessions online measure?

Sessions that sent a presence signal within the last 90 seconds. It is not a certified count of people; one person may use several devices.

What does measured visits mean?

Homepage visits recorded with consent during the last 30 days. Visitors who reject analytics are excluded. Visits are not unique users.

Are AVSOF receipts tax-free?

No. These are receipts after recorded refunds, before fees and taxes. They are not net profit and do not claim a tax exemption.

Can I reject analytics cookies?

Yes. Accept, Reject and Preferences are available in the banner. You can change your choice using Cookies in the footer. Official source

Do click maps record billing details?

No. Measurements are aggregated into grid cells. Form fields and the payment area are excluded.

Who can see my purchase details?

Authorized operators and providers needed for payment and fiscal obligations. Billing details are not displayed on the homepage.

How do I report illegal content?

Use Report content in the footer. Identify the video, reason and relevant evidence. For a complete report, supply a contact and a good-faith declaration. Official source

Your own TV

Can I create a TV on my domain?

Yes. Launch your own TV prepares the tenant. Publication requires domain verification, a verified payment recipient and a separate fiscal configuration.

What does AVSOF receive from clones?

10% of broadcast receipts after refunds, before fees and taxes. The licence explains the calculation and allocation.

Who receives payments on a cloned site?

The verified clone payment recipient, through the configured payment flow. Entering a domain or a name alone does not authorize receiving money.

Can I remove AVSOF attribution?

No. The licence requires visible attribution and a link to avsof.com, including in the clone’s terms.

Are clone videos and customers shared?

No. Each TV has a separate scope. APIs do not permit viewing or changing another domain’s videos or orders.

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Frequently asked questions · TVBID